Common Questions About VPS 

Below are some frequently asked questions that may help our patients and their family members learn more about our services.

 

Who is Visiting Physician Services?

Visiting Physician Services (VPS), founded in 1994, is a physician-based practice that makes house calls to homebound and elderly patients. We treat patients in private residences, senior buildings and retirement communities. We do not see patients in our office.

 

What is VPS’ relationship with VNA Health Group?

In 2015, VPS joined forces with VNA Health Group to better serve our patients and expand the breadth of services and resources available to you and your loved ones.

 

Where are you located?

Visiting Physician Services’ administrative office is located in Holmdel, New Jersey. We serve patients in Ocean, Monmouth, Middlesex, Union, Essex, Somerset, Passaic and Bergen Counties. Our doctors and clinical staff work in geographic teams within each of these counties so that we can be responsive to you and the area in which you live.

 

What type of physicians do you have?

Our doctors are board-certified in family practice and/or internal medicine with extensive experience in adult and geriatric care. Our medical staff also includes physician assistants and nurse practitioners who are board-certified and expertly trained in providing the highest level of patient care.

 

Can I still see my regular physician?

 While our doctors do work hand in hand with your physicians and specialists in managing your care, we do recommend that you utilize one doctor as your primary care physician. We would be happy to come out and make a house call visit, however, we would need to become your primary care doctor.

 

What if I have to go to the hospital?

If you need to be admitted to the hospital, VPS works closely with a team of admitting physicians to ensure seamless continuity of care. We stay in close contact with your admitting physician so that we can monitor your progress. Our doctors will resume care once you are discharged from the hospital.

 

What can I expect at a house call visit?

Your initial visit includes a physical examination, assessment of your surroundings, monitoring of your nutritional status and taking a full medical history. We also perform blood tests, EKGs and arrange for X-Rays if needed. After your first visit, we will continue to monitor your care and condition and will schedule follow-up visits as medically necessary.

 

Can you arrange for a visiting podiatrist or medical equipment?

Yes. Visiting Physician works closely with other home care specialists including dentists, podiatrists and optometrists as well as visiting nurses and medical equipment supply companies. We can arrange for these services as the need arises.

 

What about medications?

We prescribe and monitor your medications making adjustments as necessary to ensure proper medication management.

 

When should I call a visiting physician?

VPS can manage simple conditions to serious illnesses. Consider calling Visiting Physician if you or a loved one:

 

  • have difficulty getting to the doctor
  • have multiple/chronic health conditions
  • have frequent ER visits
  • have been recently hospitalized
  • take multiple medications

 

 Are house calls covered by insurance?

Visiting Physician accepts traditional Medicare and Horizon Managed Care. Patients, or their supplemental insurance, are responsible for the 20% not covered by Medicare and the annual deductible. We also accept Private Pay.

 

How do I schedule an appointment?

To make an appointment, please call our office staff at 732-571-1000 from 9:00 am - 4:30 pm. Most appointments are scheduled within a few days. We make house calls Monday through Friday. While we are not an emergency service, our clinicians are On Call 24/7.

 

What is Comprehensive Primary Care Plus (CPC+) and why is VPS participating?

Beginning in January 2017, Visiting Physician Services became one of the few house call practices in NJ to participate in Medicare's innovative Comprehensive Primary Care Plus initiative designed to provide improved access to quality healthcare at lower costs. To view the news release, click on this link. For additional patient information on CPC+, click here.

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We're here to help!

Call us at 800-400-0981 to speak with a VNA Care Advisor, or click here to send us an email.